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In order to further deepen the reform of tax collection and management and promote the refinement of tax payment services, recently, the Tax Service Office of Jiaxian Taxation Bureau welcomed a special “new recruit” – the latest “3D tax robot”. The robot covers tax answering questions, tax law think tanks, tax reduction and fee reduction and other intelligent tax service modules, and realizes the “six-in-one” service functions of “tax inspection, tax inquiry, tax listening, tax viewing, tax agreement, and tax processing”, which can effectively Solve the problems of people who do not know where to handle taxes and who to ask when they have questions about the tax law, improve the efficiency of tax service offices, and improve the convenience and sense of gain for taxpayers and payers. Expert Manufacturer of galvanized flange
“In the past, taxpayers would go to the window or the tax guide to consult the staff if they had any questions. However, many basic questions are answered on our official website. Now, there are robots to answer directly, and the people who consult at the tax guide have obviously changed. Less.” said Hu Jiaming, a staff member of the tax guide desk. In the module “Tax Questions and Answers” of the robot, it contains a lot of tax knowledge, such as the tax refund policy, the changes in the tax refund processing process, how to calculate the personal income tax on the investment of personal transfer of technological invention achievements, etc., taxpayers can easily get what they want required information.
Kong Guoqiang, a researcher at the Intelligent Finance and Taxation Research Institute who came to install the robot, said: “This robot has a built-in massive tax knowledge base, using an intelligent form similar to human dialogue, taxpayers can find various tax policies and regulations, and its knowledge base is also It will be updated in real time with the policies of the State Administration of Taxation.” Expert Manufacturer of galvanized flange
It is understood that the “Tax Law Think Tank” module of the robot not only includes various current and effective tax policies, but also has thousands of risk point reminders, which can provide taxpayers with tax risk self-assessment services, and refer to cases and analyze risks. , sum up experience, etc., and effectively enhance the awareness of enterprise risk prevention.
“The new robot from the tax office is very smart,” said Chen Haowen, a taxpayer who came to the tax office. “Not only is it easy to operate on-site, but you can also install the robot on your mobile phone by scanning the QR code, and you can also log in at home, so that you can pay taxes without seeing each other. It is really convenient anytime, anywhere. .”
The relevant person in charge of the First Taxation Branch of Jiaxian Taxation Bureau said that the introduction of robots is an important measure for the taxation bureau to vigorously promote high-quality and efficient intelligent tax and fee services. Continue to improve the functional modules of robots, effectively solve the pain points, blocking points and difficulties in the process of tax and fee payment, and continue to optimize the measures for tax and fee payment services。 Expert Manufacturer of galvanized flange。