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The operation of the quality management system for the enterprise, some like a duck to water, some become a burden, more and more heavy. This article summarizes 16 common problems in the operation of the quality management system, which is a true portrayal of some enterprises. Compare with your own company, change it if you have it, and encourage it if you don’t. China Cheap Price electroplating jewelry
01 The responsibility is unclear and the wheels are turning
Department responsibilities, post responsibilities, and personnel responsibilities are not clearly divided, and each other is blamed when things happen, and there is a wheel war;
Department responsibilities, post responsibilities and personnel responsibilities should be clearly defined, responsibilities and rights should be unified, and relevant effective assessments should be implemented.
02 The file is out of control and difficult to identify
When document guidance is required, no document has been established, the document requirements are not clear, the document lacks operability, and the document is only “furnishing”; China Cheap Price electroplating jewelry
The required documents should be established, and clear requirements should be put forward, so that the operation is strong and the work can be based on evidence.
03 Goal setting is a bit difficult
Failing to recognize the necessity of setting goals, customizing (not “setting”) or changing “flexible” goals according to various needs at will, lacking the management and assessment of goals;
Real goal management should be implemented, and useful, feasible and motivating goals should be formulated.
04 Lack of record false evidence
Failure to make requirements for various records, incomplete, non-standard records, or even false records;
Various recording requirements should be determined, the recording methods and specific requirements should be specified, and the results of the records should be used to assess the operation of the system, product process control and product quality, accumulate useful data, and draw development trends and conclusions from data analysis. China Cheap Price electroplating jewelry
05 Personnel qualifications are left unchecked
It cannot be determined whether the post-employees are competent for each post, and there is a lack of qualification assessment, identification and pre-job training for post-employees;
The qualification requirements of the post personnel shall be stipulated, and the assessment and identification of the competence of the post personnel shall be carried out.
06Training and filling the facade
There is a lack of proper training, let alone targeted training. The training is only for the purpose of coping with the external audit;
A targeted training plan should be formulated and implemented effectively, and the training effect should be assessed to verify the effectiveness of the training.
07Research and development change home-cooked meals
R&D projects have no or only rough plans. There is no definition of the indicators to be achieved by the researched and developed products, lack of attention to the laws, regulations and standards on which the researched and developed products are based, and the research and development route and plan can be changed at any time according to the actual situation; China Cheap Price electroplating jewelry
The design and development control procedures should be strictly implemented, and a series of work such as design and development planning, input, output, review, verification and confirmation should be carried out according to the requirements.
08 It is easy to change the supplier
Not purchasing products according to the list of qualified suppliers, often using cheap price as the basis for purchasing, and failing to supervise the quality of purchased products;
Supplier management and control procedures shall be strictly implemented, the management of suppliers shall be strengthened in accordance with the assessment, evaluation and re-evaluation criteria, and the verification and control of purchased products shall be strengthened.
09 Process control is difficult to improve
Lack of due control over the process. There is no complete control measures for various processes that need to be controlled, and the self-control process is basically based on the experience of the operator. There is a lack of process records, and the cause cannot be traced when a problem occurs. China Cheap Price electroplating jewelry
A complete process control assurance capability should be established, and if necessary, complete and complete various process operation guidance documents and various measures should be formulated, and the product quality should be guaranteed by the implementation system.
- Only when the equipment is worn out
Not establishing a comprehensive equipment management system, not setting up or less equipment management and maintenance personnel, insufficient equipment resources, unable to meet production needs, not using equipment correctly as required, and sometimes affecting product quality due to equipment problems;
A sound equipment management system should be established to maintain and maintain the equipment on schedule to ensure that the equipment meets the capabilities required for production and product quality. China Cheap Price electroplating jewelry
11 Measuring equipment without calibration
The management of instrumentation and measurement equipment is chaotic, there is no ledger, no annual calibration plan, and instruments that have not been verified or missed are used or even used in inspection positions;
A sound measurement equipment management system should be established, instruments and meters should be sent for inspection on a regular basis, and the use of unverified or missed instruments and meters should be prohibited.
12 Product inspection is not standardized
Many due inspection processes have not been established, inspection specifications have not been formulated in full accordance with laws, regulations and relevant standards, and the implementation of product inspection systems is not strict, and products are released at will.
A standardized product inspection system should be established and strictly implemented. The developed inspection specifications cover laws and regulations and relevant standards and specifications. The responsibilities for product release are clear, and there is a summary and analysis of product quality. China Cheap Price electroplating jewelry
13 customer satisfaction slogans shout
Focusing on the customer, customer satisfaction is just a slogan, but does not seriously understand the needs and wishes of customers, handles customer complaints through the motions, and conducts customer satisfaction assessments just to deal with external audits;
Attention should be paid to ensuring customer satisfaction, and specific actions should be taken to truly conduct customer satisfaction surveys and use the results to improve related work to achieve customer satisfaction in all aspects.
14 Reasons Analysis on the Surface
The analysis of the causes of the problems encountered is limited to the surface, and is unwilling to investigate more and deeper causes, and cite a few simple examples as coping; China Cheap Price electroplating jewelry
A real long-term improvement system should be established, a mechanism for insisting on implementing corrective and preventive measures should be formed, and the root causes of actual and potential problems should be dig deep, and the so-called cause analysis that emphasizes objective reasons or is limited to the surface should be avoided.
15 Where to see continuous improvement
Continuous improvement is just empty talk, there is no specific requirements and implementation measures for improvement, and there is no assessment, incentive and solidification for the effective improvement made.
Continuous improvement should be carried out throughout the entire quality management system process, and improvement plans should be formulated and implemented effectively.
16 The certificate is in hand and the task is completed
The whole task of a quality management system is to obtain a certificate. How to maintain the effective operation of the quality management system and play the due role of the quality management system is not within the work plan and work schedule of enterprise leaders; China Cheap Price electroplating jewelry
Enterprise leaders should study the important role of the quality management system in ensuring product quality and promoting enterprise development, and effectively make the quality management system run effectively, instead of facing a lot of problems to be solved and unable to find a solution. situation. China Cheap Price electroplating jewelry
