Customized Non-standard custom CNC machining uk
Someone once compared the company’s quality personnel to firefighters. It can be seen that quality management is not an easy job in an enterprise. Customized Non-standard custom CNC machining uk
A few days ago, a friend who was in charge of quality in the company complained to me that quality management is really not easy to do! I’m curious, why is there such deep resentment? After asking, I found out that it turned out that the quality promotion had encountered difficulties, and he went forward bravely under tremendous pressure, but other departments played games of “hide and seek” and “kicking the ball” with him.
Quality is an old topic, but it also needs to be talked about repeatedly. Many times we think that quality refers to the quality of the product, especially when we are shopping and consuming, the quality we usually refer to refers to the quality of a product, whether it is good or not.
But for enterprise quality management, it is much more than that simple. In the company, quality refers not only to product quality, but also to work quality, such as process and system quality. Customized Non-standard custom CNC machining uk
The development of quality management has gone through the process from “inspection” to “prevention”, from “blocking” to “drainage”, from quality control to quality prevention. The quality of the product depends on the maturity of the design and the stability in the production process, the quality of the final product depends on the quality of the process, and the quality of the process depends on the quality of the work, and the quality of the work ultimately depends on the quality of the employees.
In other words, whether it is product quality, service quality, or work quality, in the final analysis depends on the “quality” of the people who develop products, provide services, and manage them.
Therefore, the pursuit of quality must be implemented in the hearts of every employee of the company to form a solid quality awareness; the pursuit of quality must pay attention to details, starting from small things, and caring for product quality like caring for life. Customized Non-standard custom CNC machining uk
In reality, although all enterprises have quality system certification and have dedicated personnel for quality control, they still have headaches and feet, and focus on results rather than process. It can be said that “While putting out today’s fire everywhere, it is also planting tomorrow’s thunder”.
The reason is that the quality responsibilities of people in various positions are not clear, and the quality responsibilities are not implemented in place.
The essence is the “quality” of people.
Therefore, we can see from “Huawei” that its development history is first of all a history of human resource transformation.
Milestone events in Huawei’s nearly 30 years of development: the resignation of the marketing department, the establishment of the “Basic Law”, the NVQ (National Vocational Qualification) qualification management system, collective salary cuts, collective resignation of 7,000 people, and rotating CEO And so on, all of which contributed to the transformation of its internal human resources;
The formation of the human resource guarantee of “job responsibility, contribution output, and value distribution” has established a series of IPD, ISC organizational process reform, system restructuring, financial unification, and logistics reform that Huawei introduced into IBM consulting management in 1996. Process and institutional change success. Customized Non-standard custom CNC machining uk
So, what to do?
At a minimum, the following needs to be done:
One is job determination, duty performance, responsibility, and result-oriented, so that all personnel can act to ensure rigorous design and conformity processing; make everyone strive effectively for quality first, function second, technology third, and focus on customer needs ;
The second is to satisfy the real strugglers and contributors;
The third is to make the job a kind of responsibility, not just a symbol of treatment, insist on performance and results in the assessment, and everyone is relatively fair in front of the results—the match of job, ability, performance, and benefit!
If we solve the “quality” problem of good people, maybe we won’t be “fighting fires while laying mines” like today. Customized Non-standard custom CNC machining uk