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Quality Auditing

First, the meaning of quality audit

Quality audit refers to the systematic and independent inspection and review conducted by an enterprise to determine whether the quality activities and related results conform to the planned arrangements, and whether these arrangements have been effectively implemented and whether the predetermined objectives can be achieved. China supplier high demand Factory price aluminum fittings

Quality audit is divided into narrow and broad senses. The narrow quality audit is the audit of the product. It regularly reviews the product from the user’s point of view to judge whether it meets the user’s needs and proposes suggestions for improving product quality.

Quality audit in a broad sense is called quality management audit, which is to supervise and inspect the company’s quality policy, quality objectives, quality plans and products, and to evaluate and identify the performance of quality functional activities by various departments and put forward suggestions for improvement.

A quality audit is a sequenced activity that includes:

The enterprise evaluates its own quality activities;
The enterprise evaluates the quality control activities of its suppliers, operators and agents;
It is up to the management agency to judge the quality control activities of his unit.

Second, the characteristics of quality audit

Quality audit is one of the means to improve the effectiveness of enterprise quality function. It is a quality activity performed to obtain quality information for quality improvement;
The quality audit is carried out independently, that is, the quality audit personnel are composed of personnel who have no direct responsibility with the audit object and are authorized by the enterprise leader (authorized by the manager or factory director according to the contract);
The quality audit is planned and carried out according to the prescribed schedule, not a surprise inspection, so the auditors and the quality responsible personnel of the audited object cooperate with each other; China supplier high demand Factory price aluminum fittings
The quality defects or problems found in the quality audit are submitted to the audit report after a unified understanding with the relevant departments of the audited object. Therefore, it is not a unilateral evaluation, but a joint discussion on how to improve the quality.

Three, quality audit classification

Quality audits are classified according to the audited objects and can be divided into the following three types:

(1) Product quality audit. Refers to the review of the suitability of the product to be handed over to the user;
(2) Process quality audit. Refers to reviewing the effectiveness of process quality control;
(3) Quality system audit. Refers to the audit of the effectiveness of all quality activities carried out by the enterprise to achieve the quality objectives.
According to the purpose of quality audit, it can be divided into internal and external quality audit.

Classification by auditor:

(1) Internal audit, commonly known as internal audit
(2) Second-party audit. Refers to the QSA and QPA of the customer to the company
(3) Third-party audit. Refers to the audit of a qualified third-party organization, also known as external audit. China supplier high demand Factory price aluminum fittings

The steps of internal quality audit:

(1) Audit planning

According to the internal audit procedures, the annual audit plan is formulated, the management authorizes the establishment of an audit team, and the audit team leader formulates a special audit activity plan, prepares audit work documents, and informs the audit team. The preparation of working documents mainly refers to the standards and documents on which the audit is based, on-site audit records, non-conformity reports, etc. Standards and documents must be valid versions and must have been implemented in the field. They mainly include: a) ISO9001 standards; b) quality manuals, procedural documents, quality plans and records; c) contract requirements; d) social requirements (relevant laws, regulations and health, ecological requirements); e) relevant quality standards (including products, equipment, materials, environment, methods, personnel and other product and resource standards).

Checklists are an important document for auditors to prepare and should be carefully planned.
A notification audit is where the audit team notifies the auditee of the specific audit period, schedule and requirements. When necessary, the auditee shall prepare a briefing of the basic situation. China supplier high demand Factory price aluminum fittings

(2) Audit implementation

Begin the on-site audit with the first meeting. Auditors use various auditing methods and techniques to collect audit evidence, draw audit findings, make analysis and judgment, issue non-conformity reports, and end the on-site audit at the final meeting. The audit team leader shall implement the whole process control of the audit.

(3) Audit report

After the on-site audit is completed, an audit report shall be submitted. The work includes: preparation, approval, distribution, filing, assessment, rewards and punishments of audit reports, proposals for corrective, preventive and improvement measures, and requirements for confirmation and step-by-step implementation.

(4) Follow-up audit

The follow-up audit of the implementation and correction of the areas and processes after the audit should be strengthened, and in the next audit, the implementation and effect of the measures should be reviewed and evaluated, written into a report, and closed-loop audit management should be implemented to promote Continuous quality improvement. In any organization, the real benefit from auditing ultimately comes from auditing “itself”. China supplier high demand Factory price aluminum fittings

Fourth, the content of the quality audit
The content of the quality audit is:

(1) The leadership and organization of quality management;
(2) The quality function activities and mutual coordination of each department;
(3) The implementation of various quality management rules and regulations, work procedures and work standards;
(4) The assignment of quality functions and the implementation of the post quality responsibility system;
(5) Whether the quality documents, archives, original records, etc. are correct and complete;
(6) The operation and coordination of the quality information management system;
(7) Outsourcing, outsourcing parts entering the factory and product provisioning services comply with relevant regulations;
(8) The situation that personnel training and education and equipment installation meet the requirements of quality work;
(9) The formulation and implementation of quality policies, quality objectives and quality plans;
(10) The degree to which the physical quality conforms to the standards and specifications, etc. China supplier high demand Factory price aluminum fittings

Each audit is not necessarily all-inclusive, but it can focus on the main issues and conduct the audit. The steps of the audit: formulate the quality system audit plan; form the audit team; prepare the audit outline; implement the audit; submit the audit report.

02 . Process quality audit

What is process quality audit

Process quality audit refers to the activities of investigating and evaluating whether the process quality control plan is feasible and its implementation effect in a planned, organized and independent manner in order to obtain relevant information of process quality and study and improve process control status.

Process quality audits may be motivated by conventional quality assurance regulations, or by temporarily arranged quality assurance requirements based on user complaints. The purpose of the process quality audit is to assess whether each process or various factors in the process that affect the quality of the process are in a controlled state. That is to say, it is required that the production process must be carried out in accordance with the prescribed standards (rules, specifications) procedures; the quality trend should be monitored at any time. Once “out of control” occurs, the abnormal cause must be found immediately to eliminate the quality failure before it occurs; in case of quality errors Problems can be discovered and corrected in time to prevent recurrence; product quality is traceable. China supplier high demand Factory price aluminum fittings

The role of process quality audit
By investigating the implementation and effect of the process quality plan, evaluating its correctness and guiding role, and clarifying whether corrective and improving measures are required.
Understand the control level of process factors, study the relationship between the fluctuation degree of factors and changes in process product quality characteristics, and clarify how to control process factors more economically and effectively.
Through the quality audit of a certain number of processes, study the deficiencies and problems existing in the quality control activities of the enterprise, and improve the quality control methods.
Through the process quality audit, improve the process quality control activities, strengthen the management of process quality control points, enhance the role of preventive control, and improve the quality assurance ability.
Contents of process quality audit
The leadership and organization of quality management.
Quality function activities and mutual coordination of various departments.
The implementation of various quality management rules and regulations, work procedures and work standards.
The allocation of quality functions and the implementation of the post quality responsibility system.
Whether the quality documents, archives, original records, etc. are correct and complete.
Operation and coordination of the quality information management system.
Outsourcing, outsourcing parts entering the factory and product provisioning services comply with relevant regulations.
The situation that personnel training and education and equipment installation meet the requirements of quality work.
The formulation and implementation of quality policies, quality objectives and quality plans.
The degree to which the physical quality conforms to the standards and specifications, etc. China supplier high demand Factory price aluminum fittings

03 . Quality system audit

What is a quality system audit

Quality systems are implemented through processes. In order to establish and implement an effective quality system, the organization should determine what processes exist according to its own specific circumstances, determine the activities to implement these processes and their corresponding responsibilities, authorities, procedures and resources. Quality system audit is a method of quality system evaluation, which is to check the compliance of each element of the central quality system. Quality system audit is a management method to achieve the objectives specified in the quality policy to determine whether each element of the quality system meets the requirements of the standard and is effectively implemented, and is compatible with achieving the specified objectives.

Second, the content of the quality system audit
The content of the quality system audit includes:
whether the organization’s processes have been identified;
Whether the process is adequately developed and implemented;
Whether the evidence of implementation demonstrates compliance with the requirements. China supplier high demand Factory price aluminum fittings

Three, the classification of quality system audit

According to the purpose of the quality system audit and the position of the auditors, the quality system audit can be divided into internal quality system audit and external quality system audit.
The internal quality system audit is an audit of the organization’s own quality system, also known as the first-party audit, in the name of the organization, with the assistance of the organization’s internal personnel or appropriate external experts.
The external quality system audit is the audit of the organization’s quality system by persons or institutions outside the organization, and can be divided into the audit of the supplier’s quality system by the demander in the contract environment (second-party audit) and the independent third-party organization. Audit (third party audit).

Fourth, the characteristics of quality system audit
In a nutshell, quality system audits have the following characteristics:

(1) The quality system audit is based on a formalized and documented quality system. To judge and evaluate the conformity, effectiveness and suitability of the quality system in the quality system audit, it is first required that the quality system must be based on formalization and standardization, and formalization and standardization require documentation. Only by establishing a documented quality system can it be implemented and operated, and it is possible to compare and evaluate, so as to have the necessary conditions for quality system audit. China supplier high demand Factory price aluminum fittings

(2) Systematic quality system audit. The systematic nature of the quality system audit is first manifested in the fact that the audit is a formal activity, which requires an organized, planned and prescribed procedure, the selection of samples, the collection of objective evidence, the drawing of audit conclusions, and the implementation of corrective measures. There must be a set of effective procedures and methods for tracking and so on. The systematicness of quality system audit is also reflected in the fact that the focus of the audit is to find objective evidence of system failure. The problems found in the audit should not stay on the surface, but to systematically find the reasons for the failure.

(3) Independence of quality system audit. The independence of the quality system audit refers to the independence of the institutions and personnel performing the audit. Generally speaking, the audit agency must be a department that has no direct responsibility for the quality activities of the audit content. It can be a full-time agency or a part-time agency. The audit tasks undertaken by the auditors and the objects to be audited must not be directly responsible for their own work positions. The independence of audit also requires that auditors should respect objective facts, be free from any pressure or inducement to interfere, be free from prejudice and emotional influence, adhere to objectivity and impartiality, and maintain independent judgment. China supplier high demand Factory price aluminum fittings

(4) Risk of quality system audit. A quality system audit is a process of sampling inspections. The quality system is a “big system”. Due to the limitation of time and personnel, to complete the audit work in a relatively short period of time, only sampling inspection methods can be adopted, including extracting a certain number of system documents and quality records, and asking a certain number of personnel. , spot-check several devices, observe several processes, etc. This audit method, which describes a complete quality system with audit results of a small number of samples, is necessarily risky.
Therefore, in the process of auditing, we must adopt a scientific method and a rigorous attitude, adopt random sampling, and conduct comprehensive analysis to minimize the risk of auditing. China supplier high demand Factory price aluminum fittings

Five, three stages of quality system audit

Carry out audit planning, prepare annual audit plan, annual plan, and implementation plan (audit team members, prepare for audit, compile checklist, determine audit criteria, audit time, etc.).
Planning is not only about quality, but also planning first in any work.
Implement on-site audit: Go to each department and implement on-site audit according to the prepared documents, that is, on-site evaluation.
Purpose of on-site audit: to find evidence of compliance and non-compliance with standards. Whether it is compliant or non-compliant, the evidence of the relevant process should be recorded, and a non-compliant report should be issued if it is not compliant.
Only when there is more evidence that meets the standards can the system work well.
There must be a formal audit report (including the overall situation, the score, whether it is valid, etc.). Evidence should be real and effective, and if any non-conformity is found, corrections should be taken at the end, and the implementation of corrective measures should be tracked. China supplier high demand Factory price aluminum fittings